Pricing Comparison Among ISPs
In today’s digital age, the internet has become an indispensable part of our daily lives. Whether you are looking to entertain yourself, study, or work remotely, having a reliable internet connection is crucial, especially for expatriates living far from home. If you are planning to relocate to Vietnam or are already living here, it’s important to choose an internet service provider (ISP) that meets your needs. In this article, we’ll take a closer look at the three best internet service providers in Vietnam: VNPT (Vietnam Post & Telecommunication), FPT Telecom, and Viettel. We will compare their services, pricing, speeds, stability, and customer support, to help you make an informed decision.
- Comparison between the top 3 best internet service providers in Vietnam
- Current cheapest internet provider
- Provider with the strongest internet speed
- Most stable internet provider
- Best customer support
Comparison Between the Three Best Internet Service Providers in Vietnam
Viettel, FPT, and VNPT are the leading fiber optic internet providers in Vietnam’s telecommunications market. The debate regarding the quality of services among these three providers is ongoing, each has its own strengths and weaknesses. Understanding these differences will help you choose the right provider based on your personal or business needs.
Current Cheapest Internet Provider
When examining the pricing for internet packages offered by the three providers—FPT, VNPT, and Viettel—you’ll find that their prices are generally competitive and often similar for equivalent packages. Although there are slight variations, these differences are typically not significant.
Price is a key competitive factor in Vietnam’s internet market and greatly influences consumers’ choices, particularly among households on tight budgets. It’s worth noting that the price for packages may differ depending on the region; for example, FPT Telecom offers its Super35 package at 215,000 VND/month in major cities like Hanoi and Ho Chi Minh City, while it drops to 205,000 VND/month in district areas outside the cities.
In summary, when considering the pricing of these providers, it generally ranks as follows: Viettel > FPT > VNPT
Internet Provider with the Strongest Internet Speed
In terms of internet speeds, the packages offered by top ISPs for both personal and business customers usually provide speeds ranging from approximately 20 Mbps to hundreds of Mbps. The highest speed options provided by FPT Telecom include their SOC package, offering 1Gbps, although this is primarily designed for individual customers and may be seen more as a promotional package than a standard offering.
When it comes to international bandwidth, VNPT typically has a competitive advantage over Viettel and FPT. However, VNPT’s internet speed can be affected by issues related to the AAG (Asia America Gateway) submarine cable, which occasionally limits access to popular sites like WordPress.com and Blogspot.com.
Due to the quality of fiber optic speeds currently offered by these ISPs, it is hard to definitively declare a single provider as the fastest:
- VNPT = Viettel = FPT
Most Stable Internet Provider
The stability of an internet connection largely depends on the network infrastructure in your area. In major cities, such as Hanoi and Ho Chi Minh City, ISPs have made significant investments in their infrastructure. This often results in consistent network speeds across the different providers.
In more remote areas, however, VNPT can have an edge due to its more extensive infrastructure and investment resources. As a state-owned corporation with a long history in telecommunications, VNPT has an established advantage over its competitors.
Keep in mind that internet stability can be affected by high user volume in certain areas, which can lead to network congestion.
In summary, for stability: VNPT > Viettel = FPT
Best Customer Support
Customer support is a critical factor, especially when you encounter technical issues. If the internet speed offered by all providers in your area is similar, you may want to consider who provides the best customer service.
Among the three leading internet service providers in Vietnam, FPT Telecom is often hailed for having the best customer support services. Their technical support is quick to respond, and they prioritize resolving any issues promptly, making them a strong competitor in the market.
Following FPT, Viettel also provides reasonable customer service but focuses more on a broader array of services, including mobile telecommunications. Therefore, their support can sometimes be less efficient for internet-related concerns. VNPT, as a government-run enterprise, tends to follow traditional practices and may not offer the most customer-centric experience.
In short, based on customer support evaluations: FPT > Viettel > VNPT
Best Internet Service Providers in Vietnam
VNPT (Vietnam Post & Telecommunication)
VNPT is currently the largest internet service provider in Vietnam, representing a significant share of the market (about 54.6%). The company is committed to continual investments in infrastructure and advanced technologies, ensuring customers receive a high-quality user
